Privacy Notice

Cirdan is committed to safeguarding the privacy of your Personal Data. We consider any data that relates to an identified or identifiable individual to be “Personal Data”. We fully comply with the applicable law on the processing of Personal Data, including with the UK General Data Protection Regulation (“GDPR”).

The Cirdan group is made up of different legal entities, Cirdan Imaging Ltd., Riverbank, The Green, Tullynacross Road, Lisburn, N. Ireland, BT27 5SR, UK,subsidiaries and other group companies. This privacy notice is issued on behalf of the Cirdan group so when we mention “Cirdan”, “our”, “we”, or “us” we are referring to the relevant company in the Cirdan Group responsible for your data.  We want you to be familiar with how we collect, use, and disclose Personal Data. This Privacy Notice is meant to help you understand our privacy practices, including what Personal Data we collect, why we collect it, what we do with it, and how we protect it, as well as your individual rights. Cirdan acts as a and not a controller in respect of Personal Data.

Data we Collect

This Privacy Notice applies to the Personal Data that we collect or process when you interact with ULTRA Managed Cloud and its associated services (“the Product”). These interactions can be made by visitors, users, customers, patients, business customers, suppliers and/or business partners through purchase of or interaction with the Product, through marketing communications, or through other interactions with us, such as when you/they contact customer support.

We may collect a variety of , including:

  • Account Information – Data relating to the account used to interact with the Product, such as email address and account status.
  • Device Information – Data about the devices used to interact with the Product such as device type, screen resolution, browser, and operating system.
  • Contact Information – Data such as name, email address, physical address, phone number, healthcare ID numbers, or other contact information.
  • Payment Information – Data about your billing address and method of payment, such as bank details, credit, debit, or other payment card information.
  • Usage Data – Data about your activity on and use of the Product, such as product interaction and performance or diagnostic data.
  • – Data relating to the health status of an individual, including data related to one’s physical or mental health or condition, such as age, date of birth, sex, gender, symptoms, conditions, medication, and medical test results. Personal health data also includes data that can be used to make inferences about or detect the health status of an individual.
  • Other Information You Provide to Us – Details such as the content of your communications with Cirdan, including interactions with customer support.

For the avoidance of doubt, we shall also be entitled to collect anonymous and/or aggregated data across our various products and services regarding the usage, provided that no individual natural person can be identified from such data (“Aggregate Data”). The Aggregate Data will be used to analyse behaviour, trends and needs and to improve, and enhance our services and for other development, creation of new features, and for diagnostic and corrective purposes in connection with our services. We shall own all right, title and interest in and to the Aggregate Data and this is not considered personal data.

 

Our Use of Personal Data

Cirdan uses your Personal Data to enable product functionality, development, analytics, improvements, enhancements, to communicate with you, for security, and to comply with the . We may also use your Personal Data for other purposes with your consent.

We only use your Personal Data when we have a valid legal basis to do so. Our legal basis for processing is performance of a contract, necessary for our legitimate interests (i.e. to provide our services, run our business, security, to develop our business, to keep our services updated and relevant and grow our business). If you have any questions about the information, we collect or why or how we use it, please contact us using the details at the end of this document.

We will retain your Personal Data for as long as needed or permitted to fulfil the purposes for which it was obtained. The criteria used to determine our retention periods include:

  • the length of time we have an ongoing contract with a customer for use of the Product,
  • whether there is a legal obligation to which we are subject, and
  • whether retention is advisable given our legal position (such as our obligations under applicable statutes of limitations, litigation, or regulatory investigations).

Your Personal Data may be stored and processed in any country where we have facilities or in which we engage service providers provided that we shall only transfer your Personal Data to countries that have been deemed to provide an adequate level of protection for Personal Data or where the transfer otherwise complies with applicable data protection laws. Wherever we transfer or process your Personal Data we comply with the applicable laws, which may be different from those of your country. In certain circumstances, legal or regulatory authorities in other countries may be entitled to access your Personal Data.

Cookies and Other Technologies

Cirdan aims to make your experience and interaction with the Product as relevant as possible. We use cookies or similar techniques to achieve this.

Cookies are text files which are downloaded to your device when you visit certain websites or when you use a web browser to interact with the Product. At Cirdan we may use cookies and similar technologies such as pixel tags, web beacons, and device fingerprints. In this section, we refer to these technologies as “cookies”.

The cookies we use have been categorised based on the guidelines found in the ICC UK Cookie guide. We use the following categories of cookie:

  • Strictly Necessary Cookies – These cookies are essential to enable you browse our websites and use their features, such as accessing secure areas of the website. Without these cookies, key services cannot be provided.
  • Performance Cookies – These cookies collect information about how you use our websites — for instance, which pages you go to most. This data may be used to help optimise our websites and make them easier for you to navigate. These cookies don’t collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous.
  • Functionality Cookies – These cookies allow our websites to remember choices you make while browsing. For instance, we may store your geographic location in a cookie to ensure that we show you our website localised for your area. We may also remember preferences such as text size, fonts, and other customisable site elements. The information these cookies collect will not personally identify you, and they cannot track your browsing activity.

We do not use the following category of cookie:

  • Targeting or Advertising Cookies – These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

The Product currently does not make use of a technical solution that would enable us to respond to your browser’s “Do Not Track” signals. If you disable all cookies or otherwise block our cookies in your browser settings, you may find that certain features or services of the Product will not work.

You may find further information on how to disable cookies or manage your cookie settings for the browser that you use from the following list:

Your Privacy Rights

If you would like to submit a request to access, rectify, erase, restrict or object to the processing of Personal Data that you have previously provided to us, or if you would like to submit a request to receive an electronic copy of your Personal Data for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us using the details at the end of this document. We will respond to your request consistent with applicable law.

Our processing of your Personal Data is subject to your privacy rights, such as those described by GDPR:

  • The right to be informed – this privacy notice informs you of our use of your Personal Data.
  • The right of access – you can request details of your Personal Data that we hold.
  • The right to rectification – you can request to correct inaccuracies in the data.
  • The right to be forgotten – you can request that we delete your Personal Data from our systems.
  • The right to object – you can request that we delete your Personal Data from our systems.

Please note there may be residual information that will remain within our databases and other records, which may not be removed. This information cannot be used to identify you.

You are not required to provide your Personal Data to Cirdan. However, if you choose not to do so, or if you ask us to delete your Personal Data, in many cases you will be unable to interact with the Product.

Sharing of Personal Data

Cirdan does not share your Personal Data with other parties other than in connection with providing its services (which will require transfer to hosting providers, and in connection with data migration and data cleansing), where required by a law, court, regulator or supervisory authority, or in connection with any possible sale merger or restructuring of all or any part of its  business or assets and to other companies in its group.  In some cases, your interaction with the Product may require us to share your data with service providers and our partners. However, as well as disclosures reasonably necessary for the purposes identified in this Privacy Notice, we may disclose your Personal Data

Security of your Personal Data

We take reasonable precautions to prevent the loss, misuse, or alteration of your Personal Data. We seek to use organisational, technical, and administrative measures to protect your Personal Data within our organisation. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.

If you have reason to believe that your interaction with Cirdan or the Product is no longer secure, you should immediately contact us using the details at the end of this document.

Amendments

We may update this Privacy Notice from time-to-time.

Contacting Us

If you have any questions about this privacy notice or our handling of your Personal Data, please write by email to our Data Protection Officer at privacy@cirdan.com or by post to:

Cirdan Imaging Ltd.,
Riverbank, The Green,
Tullynacross Road,
Lisburn, Ireland,
BT27 5SR